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Cable Operations, Perfected.Subscriber billing.Field dispatch in seconds.

Enterprise-grade Cable Operations, Subscriber Billing, Fault Ticketing & Field Service Platform.

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What Makes You Choose Ackrock CableDesk

Zero Revenue Leakage

Background cron jobs automatically send WhatsApp payment reminders and renewal links 15 days before due dates, maximizing on-time collections.

Instant Technician Dispatch

When a fault is booked, CableDesk instantly notifies assigned technicians via WhatsApp with customer location and complaint details.

Complete Financial & Stock ERP

Full visibility into subscriber ledgers, petty cash, inventory usage, purchase orders, and technician payroll from a single dashboard.

Smarter Solutions To Solve Your Problems

Common Problems

Missed Subscription Renewals

Manual chasing leads to delayed payments, subscriber churn, and revenue leakage.

Slow Complaint Resolution

Complaints lost in phone calls or paper registers with zero technician accountability.

Unaccounted Cable & Equipment

No tracking of cabling material, set-top boxes, and on-site petty cash disbursements.

Our Solutions

Automated WhatsApp Reminders

Scheduled recharge alerts with instant payment links and payment receipt confirmations.

Real-Time Field Dispatch

Automated ticket assignment, status tracking, and instant customer resolution notifications.

Unified Inventory & Ledgers

Material request workflows, GST invoicing, and live petty cash ledgers for total control.

Smarter Solutions To Solve Your Problems

Subscriber CRM & Automated Recharges

Maintain complete customer profiles with STB numbers, plan details, address, and automated WhatsApp payment cycles.

  • Automated renewal reminders
  • Instant payment receipts
  • Online payment links
Subscriber CRM & Automated Recharges

Fault Booking & Field Service Ticketing

End-to-end complaint lifecycle from logging to technician WhatsApp dispatch and customer resolution alerts.

  • Instant technician dispatch
  • Status tracking (Open/Resolved)
  • Customer resolution WhatsApp alerts
Fault Booking & Field Service Ticketing

Inventory ERP & GST Invoicing

Warehouse stock tracking, technician material requests, supplier POs, and GST-compliant invoice generation.

  • GST-compliant PDF invoices
  • Stock usage & material requests
  • Purchase Orders (PO) workflow
Inventory ERP & GST Invoicing

Everyone can grow with Ackrock CableDesk

0% On-Time Renewals
0% Faster Ticket Resolution
0% Operational Visibility

Stay Connected Across All Devices

Our platform delivers a seamless experience across all devices. Whether desktop, tablet, or smartphone, the layout automatically adapts for clear navigation.

Stay Connected Across All Devices
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Here's what people ask

What is CableDesk?
CableDesk centralizes cable TV and broadband internet operations into a unified system. From managing subscriber databases, automated WhatsApp recharge alerts, and instant payment confirmations to field technician dispatching, inventory ERP, and GST invoicing — CableDesk eliminates revenue leakage and streamlines field operations.
How do automated WhatsApp recharge reminders work?
CableDesk scans upcoming renewal dates and automatically sends WhatsApp reminders with payment links 15 days before expiration.
How are complaints dispatched to technicians?
When a complaint is logged, the system immediately sends a WhatsApp alert to the assigned technician containing customer details and address.
Can CableDesk generate GST-compliant invoices?
Yes, generate professional itemized invoices with GST breakdowns, payment modes, and instant PDF downloads.
Does it manage staff attendance and wages?
Yes, it tracks daily attendance, leave workflows, and technician daily wages with automated payroll ledger sheets.
Can we track warehouse inventory and materials?
Yes, technicians can request materials against specific repair tickets, keeping warehouse inventory perfectly synced.
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